WORKSHOP: Creating Success with Extraordinary Customer Service
Humorous Motivational Speaker,
Various Speaking Engagements
Who needs to learn more about improving their customer service skills? Everyone! With the practiced eye of a professional humorous speaker, Charles Marshall examines common business blunders and questionable customer-service practices that prevent companies from growing. In an often hilarious but always insightful examination of businesses of all sizes.
Charles Marshall is one of the most popular humorous motivational speakers speaking today and has over 20 years experience speaking to audiences all over the United States. Each year, Charles travels 100,000 miles to perform in over 100 corporate and civic venues from New York to California. His animated delivery and original observations ha
PANEL: Engagement of Contingent Staff – A Co-Employment Balancing Act
Contingent Workforce Manager,
Contingent Workforce Program Specialist,
Broadridge Financial Solutions, Inc.
Vendor Executive, GHR,
Bank of America
SVP of Procurement and Administration,
With 30-40% of workforce being contingent more on more mid-level decisions are made by contingent workers. Learn some tricks, tips, and pitfalls in meeting business objectives while mitigating co-employment risk.
Clay Lewis is the executive responsible for the Talent Acquisition vendor portfolio within Global Human Resources. Lewis is accountable for nearly 200 partner relationships and the operational management of over $1B in annual labor expense. He and team ensure the bank’s diverse lines of business are able to attract and retain high quality ta
THE BOARDROOM: An Exclusive Think Tank for Silicon Valley/High Tech Contingent Staffing
Chief Procurement Officer,
Silicon Valley often experiences a unique set of procurement challenges specifically in staffing high demand technical skills. This Think Tank, an open discussion of issues and solutions, is led by 2 forward thinking leaders in Contingent Staffing. At the end, you’ll break off into small brainstorming groups according to your greatest challenge, conceptualize solutions together and share them with the larger group so all can benefit from this rare opportunity.