DAY 2: Future Planning: Charting a Course Forward
Wednesday, August 26th, 2020
How do you measure the health of your contingent workforce program? What are the key metrics that tell you whether you are on track to achieve your objectives? What are some of the common program objectives? How do you track and report these metrics? In this session, Koenraad Lecot will share the Key Business Questions his program at Farmers Insurance aims to address and the Key Performance Indicators he uses to measure Quality, Efficiency, Cost, and Risk.