Nancy Miller

Nancy Miller

Consultant Zscaler
I’m a senior workforce strategy executive with 20+ years of experience leading large-scale contingent labor management programs. I build and optimize workforce ecosystems that drive efficiency, compliance, and measurable business results by asking what's next. My experience on both the buyer and provider side blends strategic insight with practical execution including aligning stakeholders, improving governance, and using data to deliver stronger performance and smarter decisions. I’m known for transforming complex, fragmented programs into high performing operations that support growth and agility with a passion for building teams and supporting people. I’m energized about elevating the extended workforce as a strategic asset and partnering with executive teams to design scalable, future ready talent strategies and am always open to collaborating with leaders who want to transform how their organizations manage and maximize contingent talent.

April 16, 2026

9:05 AM Panel: Missing Expectations: Lessons Learned From Contingent Workforce Missteps

Some of the most valuable insights in contingent workforce management come from the experiments that didn’t go as planned. In this candid and practical panel, seasoned program owners and industry experts share stories of what went wrong failed technology rollouts, misaligned partnerships, process overhauls that fell flat and, more importantly, what they learned along the way. From underestimating change management to overlooking risk, panelists will reveal the tough lessons that ultimately led to better, stronger programs. If you're looking to avoid costly mistakes and make smarter decisions, this session is your shortcut to clarity, caution, and course correction.

    • Spot common pitfalls before they derail your program, from tech missteps to stakeholder misalignment.
    • Turn failure into fuel by applying lessons learned to improve resiliency and strategic planning.
    • Build smarter safeguards through better risk readiness, pilot testing, and feedback loops. 

    Check out the incredible speaker line-up to see who will be joining Nancy.

    Download The Latest Agenda